Member support

How can we help?

Send us the details and we will review the issue using the email address associated with your TradeBeagle account.

• For login problems, describe the message shown on screen.
• For scanner issues, include the scanner name, stock ticker or crypto pair, and Eastern time observed.
• To cancel, update your card, or see invoices, use the billing portal and sign in with your checkout email. You don't need to contact us.
• For billing questions, include the charge date and amount, but never send a full card number.

TradeBeagle has three scanners: Opening Reversal, Short Reversion, and Overnight Crypto. Coverage follows their day/night windows, with changeover gaps and no scans on Sundays. See the scanner overview and schedule.

Support is not monitored as a real-time trading channel. Do not use this form for time-sensitive trading decisions.

You can also email support@tradebeagle.com or call (904) 600-3348 and leave a message.