Refund Policy

General policy

TradeBeagle provides immediate access to time-sensitive digital scanner information. Subscription charges are generally non-refundable once a billing period begins, except as described below or when required by applicable law.

Refund-eligible situations

Contact us if you believe any of the following occurred:

• You were charged more than once for the same subscription period.
• The amount charged did not match the price presented at checkout.
• You were charged after TradeBeagle received a valid cancellation request before renewal.
• TradeBeagle failed to provide the purchased access for a material portion of the billing period and could not correct the problem.

Generally not refundable

• Unused or partially used subscription time.
• Forgetting to cancel before a disclosed renewal date.
• Dissatisfaction with market conditions, scanner candidates, trading results, or a decision not to trade.
• Losses or missed opportunities related to trading activity.
• Temporary third-party market-data, dashboard, Telegram, internet, or hosting interruptions that do not materially prevent delivery for the billing period.

How to request review

Email support@tradebeagle.com from the address used at checkout. Include the charge date, amount, and a short explanation. Do not send a full card number or other sensitive payment credentials.

Submit the request promptly, preferably within seven calendar days of the charge. We will review the Stripe billing record and respond to the subscription email address.

Approved refunds

Approved refunds are returned through the original payment method. The time required for the credit to appear is controlled by Stripe, the payment method, and the customer's financial institution.

A refund may also end the corresponding period of TradeBeagle access.